featured-services

Featured Services

Have You Heard About K-Laser Cold Therapy?

Cold Laser Therapy can be used to reduce pain associated with injury, recovery, and other common conditions. It works by encouraging tissue regeneration and increasing circulation in order to draw nutrients to the treatment area. Cold Laser Therapy is painless and often pets are very relaxed during treatment. Call for a consultation to see if K-laser is right for your pet!

 Learn More About K-Laser

Now Offering Acupuncture Therapy!

Acupuncture is a traditional Chinese medicine technique that uses small needles placed around the body to balance the body as a whole. It releases natural pain relief from the body and can be used to treat a variety of diseases, from arthritis, neurologic disease, GI disease, anxiety, and much more! Call us to schedule an appointment for your pet’s consultation and personalized therapy plan with Dr. Amstutz.

Schedule An Appointment

veterinarian-animal-hospital

Veterinarian in the Historic Town of St. Augustine

 
 

Your Hometown Veterinarian serving St. Augustine & Surrounding St. John’s, Duval, and Flagler Counties • Call us at (904) 823-1270

Southeast Veterinary hospital is a family-owned, boutique-style practice that takes pride in providing high quality veterinary care and exceptional client service. With a combined 20 years of veterinary experience and a highly trained, friendly staff, we look forward to taking care of you and your pets’ individual needs.

The doctors at Southeast Veterinary Hospital are experienced professionals; Board-certified in Surgery, and members of the AVMA, FVMA, JVMS, and St. John’s County Chamber of Commerce. Compassion and concern for your pets’ safety, comfort and well-being are our top priorities. Please contact us today to schedule an appointment.

See What Our Clients Have To Say…

“Dr. Timberlake has been the primary veterinarian for my three dogs for more than four years now.  My dogs cover the lifespan age, from young adult to senior – each one needing very individual care.  Dr. Timberlake has proven to be much more than someone with whom I fully entrust their medical care.  Despite having a large clientele in her former clinic, she was always familiar with each of my girls’ quirks, personality and health concerns (past and present) prior to my walking in the door – scheduled or impromptu.”

Heidi Weinfurt, Jacksonville, Florida
Read More Testimonials

See Our Veterinarian, Dr. Timberlake, On The News!

“A Jacksonville family doesn’t want the death of their beloved pet to be in vain. Sue Holdridge and her husband Don want to share the story of how their 2-year-old dog Raegan died, so other pet owners won’t have to go through the same suffering, pain, and loss they have.”  Click below to see the video and read the article:
St. Augustine and Jacksonville Veterinarian News

AVMF Veterinary Care Charitable Fund

Our hospital has become a member of the American Veterinary Medical Association’s Veterinary Care Charitable Fund. The American Veterinary Medical Foundation (AVMF) is the charitable arm of the AVMA. By donating to the AVMF Veterinary Care Fund, you are helping to provide financial assistance and resources that are used toward the medical care of animals in our community. Learn more about the AVMF, or donate today!

what-to-expect

What To Expect

At Southeast Veterinary Hospital, we not only offer the highest quality care, but we also go out of our way to make sure the your appointment is as comfortable as possible for you and your pet. Rather than the cold, sterile hospital environment, we have created a boutique style vet hospital that is warm and inviting.

Whether you are staying with your pet or taking advantage of our drop-off appointment services, at the start of your visit to our office, you can expect to be greeted by a smiling face in our reception area where you and your pet will be checked in. While you wait, check out the many products we have on display, browse through our reading materials, or even visit our Uromastyx (spiny tailed lizard) Pascal, who resides in our lobby.

During the appointment, you and your pet will receive extremely individualized care. Whether trying to get a head start with preventive medicine, or treating an existing illness or injury, our veterinarians and technicians work with you to create a specific plan of treatment that will be most effective for your pet.

our-team

Our Team

Dr. Chad Timberlake

After graduating high school, Dr. Timberlake enlisted in the United States Air Force. Dr. Timberlake is recently retired from the military, having served 22 years total between active duty and Reserve Assignments.  Dr. Chad Timberlake graduated from the University of Illinois College of Veterinary Medicine in 2007.  After graduation, he started and ran a successful equine ambulatory service in northern Illinois.  The family moved to Florida in 2010 and he has practiced small animal medicine ever since.  If you see Dr. Timberlake and want to talk about motorcycles or fishing, please feel free!



Dr. Britany Timberlake

Graduated from Ross University in 2003.  Performed a clinical year at the University of Georgia, followed by a 1 year Internship and 3 year Surgical Residency at the University of Illinois.  She was the Medical Director for the Morrie Waud Equine Center in Delevan, Wisconsin and was an adjunct professor at the University of Wisconsin.  In 2008, she took on a Lead Associate position with a multi-hospital private practice where she was in charge of running several hospitals, training multiple doctors and para professionals.  She has also taught at Rockford Business College for the Veterinary Technician Program and is currently the Secretary of the Jacksonville Veterinary Medical Society.

Dr. Morgan Amstutz

Dr. Amstutz graduated from the University of Florida College of Veterinary Medicine in May of 2021. She splits her time between surgery and seeing patients in appointments. She is currently working on getting certified in veterinary acupuncture so she can bring a new type of treatment to Southeast Veterinary Hospital! When not at the hospital, you can find her exploring St. Augustine with her husband or spending time at home with their pets. She has a passion for animals and cannot wait to meet the pets in your family!



Jennifer Palmateer, Practice Manager

Jen is our Practice Manager, and has been in the veterinary field for over 10 years. She came to Southeast Veterinary Hospital from a large corporate practice, where she was also Practice Manager for three and a half years. She has a bachelor’s degree in forensics, but Jen has always had a love for taking care of pets and their parents, and is always there to assist them where needed. She and her husband, Mark, have four children, and four furbabies. When they are not working or at school, they love spending time together, whether it’s on vacation or just in the backyard grilling with friends and family!

facility

Facility

testimonials

Testimonials

Check out some of our reviews below. Want to read even more? Check out our Yelp, Facebook, Google!

Callie R.

I'm so excited to have a doctor we can trust with our cat...

Our cat, Doc, had developed fear aggression from a previous hospitalization and vet visit where they ripped out half of his nails and took zero accountability. Ever since this incident we were not trusting of anyone. We have tried to take him to two different places since the nail incident and each vet read his chart and didn’t want to touch him. Our experience left me feeling extremely stressed because no one wanted to even try to help him, and I was concerned about him not getting blood work, vaccines, and just checking out his health in general. I was recommended to Southeast by a friend and I’m so happy we found this office. Last week, we brought him in and he displayed fear aggressive behavior to where we couldn’t even take him out of his carrier, but Dr. Timberlake was so patient and after getting nowhere he suggested we bring him back after giving him some gabapentin. He told us sedation is not preferred and let’s just try everything we can before having to resort to sedation. Today, we brought Doc into the office after giving him the gabapentin, and although he was afraid (shaking like a leaf!), they were able to give him his vaccines, do an exam, and get blood from him without having to cover his face or do anything else to scare him further. Doc even let Dr Timberlake pet him! No lunging, biting, just a couple hisses. This is huge. I am so happy with this vet’s office and feel so relieved that they cared enough to not just write him off. Thank you Dr. Timberlake and staff!!! Thank you for your kindness and patience. I’m so excited to have a doctor we can trust with our cat. Highly recommend this office!

Callie R.
Stacey D.

The staff at SEV was amazing through all of it and we are now customers for life...

This is, by far, the best veterinary practice I’ve ever been to. Everyone from the office staff to the techs to (of course) Drs. Mr. and Mrs. Timberlake are genuine people and attentive to the animals they care for. Even the cats that live in the office are welcoming and friendly. We relocated to the area a year ago and transitioned care for our dog who was diagnosed with cancer before our move. I was anxious about changing vets in the midst of this trial. Even so, the vets were informative and continued to offer treatment options when appropriate. We ended up having 9 more enjoyable months with our dog than we thought we’d have, and when it was time, were able to peacefully say goodbye to him in our home with family around. The staff at SEV was amazing through all of it and we are now customers for life.

Stacey D.
Peggy K.

I recommend your practice to every animal owner I know...

Dr Chad and every staff member does their best to let me know that Sadie is important to them and they use their expertise to keep her healthy. I recommend your practice to every animal owner I know. You help my young Sadie stay healthy. You were kind and compassionate when my Bonnie was at the end of her life. A pet owner can be assured that you will be by our side throughout our pet’s life.. That is priceless!

Peggy K.
Kiah S.

Dr Chad Timberlake is the BEST..

We love love love SE vet. We went to multiple other vets before finding SE and they are a perfect fit for our Nala. They genuinely care and take the time to talk to you about your pet, it’s not just an in and out transaction. Dr Chad Timberlake is the BEST. We cannot recommend this place enough..

Kiah S.
Mark T.

Best Vets in Saint Augustine...

 “Best Vets in Saint Augustine. Super Friendly and Smart. Love it here”

Mark T.
Marisa C.

Dr. T is a kind, generous and knowledgable doctor...

Grace and Sonia are absolutely incredible and they go above and beyond helping my nervous fearful dog be comfortable during her visits! I have full confidence that this team is the right place for Penny. Dr. T is a kind, generous and knowledgable doctor. So grateful to live so close to this vet!

Marisa C.

 

new-patient-center

New Patient Center

New Patient Forms

Once you have set up your first appointment, download and fill out the necessary forms here. 

Services

Our Veterinary team provides compassionate care to the St Augustine & Jacksonville communities.

Get In Touch

We are looking forward to hearing from you! For questions, please call us at 904-823-1270.

services

Services

Experiencing an emergency after hours? Please visit: Affiliated Veterinary Emergency Center or call them at (904) 642-5911

Medical Health Services

  • Annual Physical Exams
  • Vaccinations
  • Dental Cleaning
  • Microchipping
  • Nutrition Counseling
  • Urinalysis
  • Blood Screening
  • In-House Digital Ultrasound
  • Blood Pressure Monitoring
  • In-House Digital Radiography
  • Same-day In-House Blood Analysis
  • Vaccine Titers
  • K-Laser Cold Therapy – Click to learn more!
  • Acupuncture Therapy

Surgical Health Services

Dr. Britany Timberlake is Board-Certified in Surgery, and our hospital is equipped with a full surgery suite. We are ready to help you and your pet with the necessary treatment to maintain their health. Some of these surgeries include, but are not limited to:

  • Spay/Neuter Surgery
  • Oral Surgery/Dental Extractions
  • Growth Removal Surgery
  • Foreign Body Retrieval Surgery
  • Entropion Surgery
  • Third Eyelid Tacking Surgery

We offer Same Day and Drop-Off Appointments

Types of Pets Seen

  • Dog & Cat
  • Pocket Pets (Guinea Pigs, Rabbits, etc.)
  • Equine*
  • Pigs & Goats (Neuter only)*

*Please contact our hospital online or at (904) 823-1270 for more information.guinea pigs


Proud to work with PawPrints Crematory

online-forms

Online Forms

Southeast Veterinary Hospital strives to make every trip to our hospital as smooth and stress-free as possible. To make the check in process even easier, we provide our patient forms online so that you can fill them out in the comfort and convenience of home, and then bring it with your to your pet’s appointment. If you do not already have AdobeReader® installed on your computer, click HERE to download.

New Patient Check-In Form

Before your first appointment with us, please print and fill out the New Client Check In form.

Dental Procedure Consent

 Use this form if your pet needs a dental procedure (e.g. anesthetic cleaning, tooth extraction, etc.).

Anesthesia & Surgical Consent

Use this form if your pet needs surgery, or to have a procedure performed that requires anesthesia.

payment-options

Payment Options

In your search for a veterinary facility, we believe you expect high quality care as well as great service.  Our goal has been to assemble a veterinary health care team committed to providing exceptional client service and veterinary health care.  Our commitment to you is to continue to offer our world class service and a state of the art veterinary facility.

In order to maintain our high standard of service, we request that payment be made at the time services are rendered. We provide estimates for all surgeries and hospitalizations. If you have not received an estimate, you are welcome to request one at any time for your expected charges.

Southeast Veterinary Hospital is happy to accept:

Cash
MasterCard
Visa
Discover
American Express
Care Credit
Trupanion Express
Scratchpay
We also accept Pet Assure!
Care-Credit-Logo-Clear

Care Credit:  When unexpected illness strikes a pet, unexpected expense strikes as well. Southeast Veterinary Hospital understands this and accepts payment through the CareCredit program. It takes just 5 minutes to complete an application and will allow you to break down your payment into 3 monthly installments. You can apply yourself online at: www.CareCredit.com/apply.


trupanion

Trupanion Express: We are happy to accept Trupanion Express as another means of payment for our clients. Please ask us about a free 30-day trial!


scratchpay

Scratchpay: Getting help with an unexpected veterinary bill has never been easier. Scratch leverages online data to quickly assess risk, determine a credit rating, and assign appropriate interest rates. Upon approval, your vet is paid and your pet gets the care they need. There are no hidden fees or retroactive interest charges – just simple, affordable options for pet owners in need.

latest-news

Latest News

SEVH at Jacksonville Zoo and Gardens

Thank you to Dr. Persky and the Jacksonville Zoo for inviting us to the zoo’s River Branch Foundation Animal Medical Center yesterday! It was a little bit of work and a whole lot of fun: Dr. Timberlake spent the first part of the day working side by side with Dr.

Read More

SEVH in The RESOLUTE Issue

Our very own Dr. Chad Timberlake at Southeast Veterinary Hospital was happy to help in providing Lucie the Dalmation a second chance at life. Check out this story in The RESOLUTE Issue of Issu’s online magazine to learn more about Lucie, and why immediate action from her primary care vet

Read More

Trio Tails Blog

How To Series: Dental Cleaning with Honey

Pet dental health starts at home! Just like in humans, the easiest way to improve and maintain healthy teeth and gums for your kitty or pup is daily brushing. If the idea of brushing your pets’ teeth is a little intimidating, no worries! Check out this video from Dr. Timberlake

Read More

How To Series: Ear Cleaning with Stevie

Did you know that you can help prevent your pets from developing ear infections at home? Clean ears are ears that bacteria and yeast have trouble growing in, and with a few simple steps you can stop an infection before it starts! Check out this video for a step-by-step how

Read More

Franklin’s BIGGEST ANNOUNCEMENT YET

Those of you who have been following Franklin’s journey know that our little doxie has come a long way: Losing the use of his back legs to intervertebral disc disease Owner opted to surrender rather than pay for treatment Scooped up by Dr. Timberlake from the ER to get the

Read More

special-offers-events

Special Offers & Events

To take advantage of the specials and services we offer - call our hospital today at (904) 823-1270 or contact us online!

 

10% Military Discount

We are happy to provide a 10% discount on all services to our military members with valid ID.

Share the Care

Refer a friend for a $15 credit on your account, and a free first visit for your friend!

Same Day

 Did you have some time open up in your schedule last minute? We have same day appointments available for your pet’s exam!

Drop-Off

Tight schedule? Lots of errands to run? Drop your pet off for their appointment and pick them up when you’re done!

Mobile Services

Want to avoid the stress of a hospital visit? Ask about our small animal mobile services!

6-Month Heartworm

Always forget your furry friend’s monthly heartworm dose? We have 6 month injectable heartworm prevention available!

covid-onenine-response

COVID-19 Response


Yes, We Are Open!

We are and will continue to book all wellness, injury, illness, and surgical appointments.

DOWNLOAD SVH COVID-19 RESPONSE

HOSPITAL PROCEDURE CHANGES

Get in touch with us!

Give us a call, come in for a visit, or use the form below to contact us online and we will get in touch with you soon! If it is during business hours, or if your matter is urgent, please contact us by phone and do NOT use the form below!